FAQs

We are an authorized Carrier® dealer, known for delivering top-notch heating and cooling products. In addition to Carrier®, we service a range of reputable brands, including Napoleon fireplaces and other leading HVAC and electrical equipment manufacturers. Our skilled technicians are experienced with many makes and models, ensuring you receive the best installation, maintenance, and repair solutions, no matter your system’s brand.

Absolutely. All of Lloyd’s technicians are fully certified, licensed, and insured. Our commitment to ongoing training ensures our team stays current with Ontario’s safety standards and technological advances in HVAC and electrical systems. You can trust our professionals to deliver safe, reliable, and high-quality service on every job, with comprehensive insurance coverage to protect your home or business.

Yes, Lloyd’s offers emergency HVAC and electrical services to give you peace of mind when unexpected issues arise. We understand that problems can happen any time, so our responsive team is ready to help restore your comfort and safety quickly. Call us for prompt assistance with heating, cooling, or electrical emergencies and count on expert solutions when you need them most.

Based in Woodstock, Ontario, Lloyd’s proudly serves the city and surrounding communities. Our service area includes Oxford County and neighboring regions, allowing us to provide prompt, dependable HVAC and electrical solutions to homes and businesses throughout Southwestern Ontario. If you’re unsure whether we cover your location, please contact us for more information.

We understand that HVAC and electrical upgrades are significant investments. To help make these services more accessible, Lloyd’s offers flexible financing options and payment plans to suit your budget. Our team will be happy to discuss available financing programs and work with you to find a plan that makes your comfort and safety upgrades affordable and stress-free.

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Flickering lights can be both annoying and a sign of potential electrical issues in your home. Common causes include loose electrical connections, deteriorated or frayed wiring, or issues with the main electrical service panel. These issues may lead to intermittent flow or voltage drops, causing your lights to flicker. In some cases, the problem may be isolated to one fixture, but if lights throughout your home are affected, it could indicate a more serious safety concern. It’s important to have an electrician diagnose and fix any persistent flickering, as ignoring the issue could increase the risk of electrical fires.

The main difference between a heat pump and an air conditioner lies in their function: while both can cool your home by removing heat from inside, a heat pump can also operate in reverse to provide heating during colder months by extracting heat from outside air—even in chilly weather. This dual functionality makes heat pumps more versatile and energy efficient compared to traditional air conditioners, which only provide cooling. Heat pumps are especially attractive environmentally, as they use electricity rather than fossil fuels, helping to reduce your home’s overall carbon footprint and energy costs year-round.

Rather than seeing a heat pump as strictly better or worse than a gas furnace, it’s often best to consider them as complementary. A heat pump alone can be extremely efficient, especially during milder temperatures, as it moves rather than generates heat. However, in colder climates, efficiency can drop. By pairing together a heat pump and a gas furnace as a hybrid system, you get the best of both worlds—using the heat pump for most conditions and switching to the furnace during extremely cold weather. This approach maximizes efficiency and fuel savings while ensuring you stay comfortable in all seasons.

Protecting your home from storm damage and power failures involves both prevention and preparation. Installing surge protection devices can safeguard sensitive electronics and appliances against sudden voltage spikes caused by lightning or power surges. Additionally, investing in a backup generator ensures your household remains powered during outages, preventing food spoilage and maintaining essential systems like heating, cooling, and medical equipment. Regular maintenance of electrical and HVAC systems is also essential to address vulnerabilities ahead of severe weather. By combining these measures, you can significantly reduce the risk of costly damage and downtime during unpredictable storm events.

Arc Fault Circuit Interrupter (AFCI) receptacles are a crucial safety feature required by the Ontario electrical code. They are designed to detect dangerous electrical arcs—caused by damaged, broken, or deteriorated wires—that traditional circuit breakers might miss. These arcs can generate enough heat to ignite surrounding materials, leading to electrical fires. By automatically shutting off the circuit when an arc is detected, AFCI outlets help protect your home and its occupants from fire hazards. Whether you’re remodeling or updating your electrical system, installing AFCI receptacles in bedrooms and other living areas is essential for modern home safety.

Yes, Ontario electrical code requires that all outdoor receptacles be protected by a Ground Fault Circuit Interrupter (GFCI). These devices are designed to quickly shut off power if they detect a difference in current between the hot and neutral wires, which can indicate a ground fault—often caused by moisture, damaged insulation, or a person coming into contact with electricity. This rapid shutoff greatly reduces the risk of electric shock outdoors, where wet conditions are common. Additionally, outdoor outlets must also be fitted with “in-use” weatherproof covers to further protect against water ingress, ensuring safety and compliance.

If your furnace or AC makes unusual noises, blows weak or inconsistent air, struggles to reach the desired temperature, or your energy bills are suddenly higher, these are likely signs it needs repair. Other indicators include short cycling, strange smells, or frequent system restarts. Addressing these warning signs early with professional service can help prevent more serious and costly issues, ensuring your comfort and safety aren't compromised.

We recommend having your HVAC system professionally serviced at least once a year—ideally, air conditioning in the spring and heating in the fall. Regular maintenance helps keep your equipment running efficiently, extends system life, and can reduce costly breakdowns. During servicing, our technicians clean, inspect, and tune up your system, catching potential issues early. Preventive care not only improves home comfort but also saves money on energy bills and unexpected repairs.